Irfon Roderick
As you know Mark has installed the new threshold. He showed me that the problem was a seam of sapwood running through the old threshold which had decayed.
Could you please convey my thanks to the company for arranging to replace the faulty threshold promptly. This was good after sales service. My thanks to Mark also for doing a first class job.
Irfon Roderick, Dollgellau
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